FAQ & RESOURCES

As stated in your contract, the Security Deposit Addendum, you are required to give a written 30-day notice to vacate, signed by all parties on the rental agreement and turn in your keys, garage door remotes, gate remote (if you have one), mailbox keys, etc. to our office or to your on-site manager to show you are giving up or have given up your possession to the unit. 

Your Statement of Deposit will be mailed to you within 21-days of the date you turned in your keys. 

You must FIRST request written approval from the management company to have a pet. If a pet is allowed at your property, you will need to provide a picture of the pet, current shot record, current license record, pay a pet deposit, and sign a pet addendum. Keep in mind that certain dog breeds are restricted and not accepted.

You must contact the office and get permission from the property supervisor to add someone to your rental agreement. If allowed, each person on the current rental agreement must agree in writing to allow this person to be added. The person requesting to be added to the rental agreement must then provide a completed rental application along with a copy of their social security card or ITIN, a copy of their CURRENT government-issued picture ID, 3 paystubs, 3 months' bank statements, and a $40 application fee. Once approved by our office, the person to be added will need to sign the rental agreement.

You are required to give your 30-day notice to vacate in writing and all parties on the lease or month-to-month contract must provide a handwritten signature on the form giving their notice of intent to vacate. 

Your lease renewal will be sent to you around the time your lease expires. Please continue to pay your rent on time and watch your email for the updated lease agreement. If your lease renewal includes a rent increase, please make sure to pay the new rent amount, even if your new contract has not been signed.

For safety reasons, we no longer check out keys. We provide numerous pictures of the property on our website, as well as a virtual video tour. Upon approval of your application, you will be able to tour the property. If for some reason you elect not to take the property, you are welcome to select another available property but must meet the income requirements for that new property.

Did you change the gas and electricity into your name after signing your rental contract? We take the utilities out of our name the day you sign contracts, and you are instructed to place them into your name the same day. Be sure to ask PG&E if they provide the gas at your property. You may also have to call Southern California Gas.

That depends on who services your property. Please contact our office to obtain further information.

Please contact the post office to find out what postal box number is your mailbox.

Each person over the age of 18 must provide TO OUR OFFICE a completed rental application along with a copy of their social security card or ITIN, a copy of their CURRENT government issued picture ID, 3 paystubs, 3 months bank statements, and $40 application fee.   

We require all tenants to have renter’s insurance of $100,000 for their unit. For units that allow pets, you must carry $300,000 in renter’s insurance. Realty Management Services, 300 H Street, Bakersfield, CA 93304, must be listed as either an additional insured or an additional interest on the policy.

You can place a maintenance request online through your tenant portal, by contacting your onsite manager (if you have one), or by contacting our office at 661-327-4496.  If you have an afterhours emergency, a fire, flood or electrical problem, please call 1-800-698-5249. 

Please contact our office if your laundry equipment is having a problem and place a maintenance request. Some of the laundry facilities may have an emergency number to WASH Laundry, who maintains the equipment in your laundry facility.